Custom Work:

 

I do a lot of custom work based on the sold items in the gallery.  If you'd like to acquire something similar to a hat or bonnet you've seen on these pages or if you have a photo of an original you'd like to have replicated, please email info@historichats.net or call 316-990-5593 to discuss what can be done.

 

I've also provided reproduction headwear for customers from the Georgian, Regency and Elizabethan periods.  The time periods available aren't limited by what you see on the site.  Please inquire.

 

For custom work, I require a non-refundable 50% deposit in advance of beginning work.  Your order will be placed on the schedule in the order in which the deposit is received. The balance, plus shipping and insurance. is due prior to shipping. We will agree in advance the style, color, etc.  Generally, my customers prefer to just let my Muse decide on the decoration.  You may provide photos or illustrations of what you have in mind and we'll discuss the price and delivery time before getting started.  Exact replicas, even of bonnets I've made, can't be guaranteed as materials available may not be precisely the same.  I'll get as close as possible within your budget and the constraints of what I am able to obtain for the project.

 

If you request it, I'll provide you with e-photos of your project at critical stages of development so changes can be made if I've made any misinterpretation of your wishes.  Get back to me as soon as you receive them so we can change course, if necessary.  If your request is, "Make it just like the one on your site,"  I'll provide photos when your project is complete or if I am forced to change something.

I will make every effort to complete your item within the time I quote when you order, usually within 3 months, but I cannot guarantee.  Some items will take longer than anticipated.  If you require your item for a specific event, please let me know when you order and place your order well in advance of your event.

 

I regret, custom-made items cannot be returned.

 

Existing Items:

 

If you see something on the site that strikes your fancy and it hasn't been sold, you may purchase that item.  I accept Paypal, US money orders and personal checks drawn on US Banks.  International buyers must use Paypal.

 

Shipping Info:

 

For domestic purchases of small hats, bonnets or other items over $25, I ship via Priority Mail.  Large hats and bonnets will incur higher shipping costs if they do not fit the standard 12x12x8 Priority box. Other items will be shipped via parcel post, first class mail (dependent on weight) or you may request Priority, if you prefer.  You are responsible for shipping and insurance costs.

International orders will be shipped via Priority International Mail unless you request a different shipper.

 

Return Policy:

 

As stated above, custom work is not returnable. 

 

For ready-made items, these may be returned within 3 days of your receipt of the item provided you advise me immediately of your decision, you haven't worn the item and it hasn't been damaged in any way.  Items must be insured if over $50 and must be returned via a trackable method i.e., Priority Mail, UPS, etc. You are responsible for all shipping and insurance costs.